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Answers (2)
NAIDU Feb 22, 2021 10:02
Answer:   To control the picklist values of the status field on the case object we should create support process.
Without selecting the support process we can’t create the record type for case object.

RAMU Feb 22, 2021 10:05
Answer:   To control the picklist values of the status field on the case object we should create support process.
Without selecting the support process we can’t create the record type for case object.

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